Sanditi Global (“Sanditi Global,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, our customers, and our business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sanditiglobal.com, place an order, submit an inquiry, or otherwise interact with us as an exporter and seller of bagasse tableware and related eco-friendly products.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.
1. Information We Collect
We may collect the following types of information:
a) Personal Information You Provide to Us
- Name, company name, and job title
- Email address and phone number
- Billing and shipping/delivery address
- Country of origin/destination (for export and shipping purposes)
- GST number, import/export code, or other business registration details (for B2B buyers)
- Payment and banking information (processed securely through third-party payment gateways)
- Order details, product preferences, and purchase history
- Any information you submit through contact forms, inquiry forms, RFQs (Request for Quotation), or email correspondence
b) Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on our website, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
c) Information from Third Parties
- Information from shipping carriers, payment processors, and logistics partners involved in fulfilling your order
- Information from trade platforms, marketplaces, or business directories where you may have discovered Sanditi Global
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including manufacturing, packaging, and export shipment of bagasse tableware products
- To communicate with you regarding orders, quotations, invoices, and customer support
- To verify your identity and business credentials for B2B and export transactions
- To comply with customs, export, and international trade regulations
- To improve our website, products, and services
- To send you product updates, catalogs, or promotional offers (only where you have opted in or as permitted by applicable law)
- To detect, prevent, and address fraud, security issues, or technical problems
- To comply with applicable legal, tax, and regulatory obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Logistics and shipping partners – to arrange domestic and international delivery of orders
- Payment processors – to securely process payments
- Customs and regulatory authorities – as required for export/import compliance
- Service providers – such as IT support, website hosting, and email service providers, who process data on our behalf
- Business partners or distributors – where necessary to fulfill bulk or export orders
- Legal authorities – if required to comply with a legal obligation, court order, or government request
All third parties with whom we share information are required to maintain the confidentiality and security of your data.
4. International Data Transfers
As an export-oriented business, Sanditi Global may transfer your information to countries outside India, including the destination country of your order or inquiry. We take reasonable steps to ensure such transfers comply with applicable data protection laws and that your information remains protected.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences and login details (if applicable)
- Analyze website traffic and usage patterns
- Improve site functionality and user experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for order fulfillment, legal, accounting, tax, or export documentation requirements, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and contractual obligations
- Withdraw consent for marketing communications at any time
- Object to or restrict certain processing of your information
To exercise any of these rights, please contact us using the details provided in Section 11 below.
9. Children's Privacy
Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Sanditi Global
📞 Phone: +91 9769703203
📧 Email: Contact@sanditiglobal.com
🌐 Website: sanditiglobal.com